Orvis Avon

This store is my favorite one in the entire Farmington Valley. The clothing is high quality and reflects many wonderful activities that are popular in New England such as hiking, walking through forests, fly fishing, horseback riding and dressing nicely for professional but casual work days, no matter what your job may be. The service is friendly, personal and impeccable. I treasure every article of clothing that I have purchased or that has been gifted ti me and my family on special occasions such as Christmas, Father’s Day, Mother’s Day and of course birthdays! We’ve been shopping here for twenty years and are so grateful to Ed and his team that have made us feel like family every time we come in. The dogs toys and items are also fantastic for our pups. Thank you Orvis for providing our Connectucut river valley with quality and style!

I had an excellent experience shopping for a new winter jacket during my first visit to Orvis. Brian provided outstanding assistance, going above and beyond to recommend the perfect jacket and even locating one that wasn’t currently in stock. The customer service was truly exceptional. I highly recommend this store!

My friend and I visited the store for the first time doing some holiday shopping, and not only did we find a couple great sales for really nice items, but the customer service was the best either of us had experienced anywhere in years! Helpful, polite, encouraging but not pushy, the guys working were just great. When a couple customers were already being helped at the counter, another sales associate came around to start checking us out with a handheld, and they all greeted customers letting them know they would be with them shortly, with calm and friendly demeanors. Shout out especially to Brian who took extra care to help my friend pick out a gift then folded and wrapped it in tissue with the gift receipt tucked inside. He literally said “it’s not worth doing if it isn’t done right.” We walked out agreeing the extra drive that day to that store was worth it just for that amazing customer service. Bravo guys and thank you!

Scott and Brian were unbelievably helpful. Assisted in picking out gear and flies for my trip to Costa Rica. Very knowledgeable and friendly, can’t speak highly enough of this shop. I’ll be coming back for sure!

Had ordered a 9ft 5wt Helios F outfit that had been back ordered from Orvis online for over 45 days. Had a fishing trip planned and needed the outfit. I was referred to the Avon store who had everything I needed in stock. Great customer service while on the phone getting the order prepared. Shipped the rod, reel, line and backing to Missouri. Received my order in 3 days. Everything was packed well and came as ordered along with a personal handwritten note from the sales person at the Avon store. Very pleased with the service and my order.

Very friendly and knowledgeable staff Ed, Drew and Will helped me with wader purchase which I truly love Great customer service and atmosphere I would recommend this location to everyone who is looking for great fishing gear and quality clothing I will be back

My 13 yo son and I just completed class 201 through the Avon store. What a great experience for myself and especially my son. The staff are amazing! They are knowledgeable, patient and truly passionate about teaching others. It was chilly and raining, but my son never stopped smiling! Thank you!!!

Good crew of folks inside. Were able to keep me on the river and local fishing. Areas are also very helpful and providing tips for new gear and additional flies for the river. will be a return customer.